Privacy Policy
Privacy Policy for SMS Alert
At SMS Alert, we are committed to protecting your privacy and ensuring that your personal data is handled securely and responsibly. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our mobile application and related services.
1. Information We Collect
1.1 Personal Information:
We may collect personal information that you provide to us directly, including but not limited to:
- Name
- Email address
- Phone number
- Any other information you choose to provide through our app or communication channels
1.2 Message Data:
We collect data related to incoming text messages processed by the app, including:
- Message content
- Sender information
- Timestamp
1.3 Usage of Data:
We automatically collect certain information about your use of our app, including:
- Device information (e.g., model, operating system)
- IP address
- Usage statistics and logs
- Interaction with app features
1.4 Cookies and Tracking Technologies:
We use cookies and similar technologies to enhance your experience and collect information about your usage of our website and app.
2. How We Use Your Information
2.1 Service Provision:
We use your information to:
- Provide, maintain, and improve our app and services
- Process and manage incoming messages based on your preferences
- Customize your experience and provide relevant features
2.2 Communication:
We may use your contact information to:
- Send you updates, notifications, and promotional material related to our app
- Respond to your inquiries, feedback, or support requests
2.3 Analytics and Research:
We use usage data and analytics to:
- Analyze app performance and user interactions
- Conduct research to improve our services and user experience
2.4 Compliance and Legal Requirements:
We may use your information to comply with legal obligations, resolve disputes, enforce agreements, and protect our rights and the rights of others.
3. Sharing Your Information
3.1 Third-Party Service Providers:
We may share your information with third-party service providers who assist us in operating our app and services. These providers are contractually obligated to protect your data and use it only for the purposes we specify.
3.2 Integration Partners:
When you use integrations (e.g., email, Slack, Telegram), we may share your data with those third-party services as per the configurations you set up. Please review their privacy policies for more information on how they handle your data.
3.3 Legal Requirements:
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., subpoenas or court orders).
3.4 Business Transfers:
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of such changes and provide options for data management.
4. Data Security
We implement reasonable and appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes for which it was collected or as required by law. We may also retain certain data for analytical or operational purposes.
6. Your Rights and Choices
6.1 Access and Correction:
You have the right to access, update, or correct your personal information. You can request access or correction by contacting us at contact@smsalert.pk
6.2 Opt-Out:
You may opt out of receiving promotional communications from us by following the unsubscribe instructions in the emails or by contacting us directly.
6.3 Data Deletion:
You can request the deletion of your personal data by contacting us. Please note that certain data may be retained for legal or operational reasons.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website or within the app. Your continued use of our app after any changes indicates your acceptance of the updated policy.
Thank you for trusting SMS Alert with your personal information. We are committed to safeguarding your privacy and providing you with a secure and transparent experience.