GDPR Policy
GDPR Compliance Statement
At SMS Alert, we are committed to complying with the General Data Protection Regulation (GDPR) and ensuring that your personal data is handled with the utmost care and respect. This GDPR Compliance Statement outlines our approach to data protection and the rights of individuals under the GDPR.
1. Data Controller
SMS Alert is the data controller responsible for the processing of your personal data. Our contact details are:
Phone: +92 341 111 0344
Website: www.smsalert.pk
Email: contact@smsalert.pk
2. Personal Data We Collect
Under GDPR, “personal data” refers to any information that can identify an individual.
We collect and process the following types of personal data:
- Contact Information: Name, email address, phone number.
- Message Data: Content of incoming text messages, sender information.
- Usage Data: Device information, IP address, usage statistics, and interaction with app features.
- Cookies and Tracking Technologies: Data collected through cookies and similar technologies on our website and app.
3. Legal Basis for Processing
We process personal data based on the following legal grounds:
- Consent: We process personal data where you have provided your explicit consent, such as subscribing to our newsletter or participating in surveys.
- Contractual Necessity: We process data necessary to fulfill our contractual obligations, such as providing and managing our app services.
- Legal Obligation: We process data as required to comply with legal obligations, such as responding to legal requests or enforcing agreements.
- Legitimate Interests: We process data based on our legitimate interests, provided these interests are not overridden by your data protection rights.
4. Data Subject Rights
Under GDPR, you have the following rights regarding your personal data:
- Right to Access: You can request a copy of your personal data that we hold.
- Right to Rectification: You can request corrections to any inaccurate or incomplete data.
- Right to Erasure: You can request that we delete your personal data under certain circumstances.
- Right to Restrict Processing: You can request that we restrict the processing of your data in certain situations.
- Right to Data Portability: You can request to receive your data in a structured, commonly used format and transfer it to another data controller.
- Right to Object: You can object to the processing of your personal data based on legitimate interests or direct marketing.
- Right to Withdraw Consent: If we process data based on your consent, you can withdraw your consent at any time.
To exercise any of these rights, please contact us at contact@smsalert.pk
5. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Data retention periods vary based on the type of data and its purpose.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure access controls, and regular security assessments.
7. Data Transfers
If your personal data is transferred outside the Pakistan, we ensure that appropriate safeguards are in place to protect your data, such as standard contractual clauses or binding corporate rules.
8. Complaints
If you believe that we have not handled your personal data in accordance with GDPR, you have the right to lodge a complaint with the relevant supervisory authority.
9. Changes to This Statement
We may update this GDPR Compliance Statement periodically to reflect changes in our data practices or legal requirements. We will notify you of any significant changes by posting the updated statement on our website or within the app.
Thank you for trusting SMS Alert with your personal information. We are committed to safeguarding your privacy and providing you with a secure and transparent experience.